General Inquiries
1. Do you offer returns or exchanges?
Sorry, all purchases are final. Be sure to check your order and size charts before completing your purchase. Reach out if your item is damaged or incorrect within 7 days of delivery.
2. How can I track my order?
Once your order ships, you'll get a tracking link via email. If you can't find it, check your spam folder or reach out to us.
3. Will I have to pay customs or duty fees?
Maybe. Any customs, duties, or import fees are the responsibility of the customer. These charges vary by country - we don’t control them, and they aren’t included at checkout.
4. Can I change or cancel my order after placing it?
Modifications or cancellations aren't guaranteed. Reach out to us quickly after ordering, and we'll do our best to assist if your order hasn't been shipped.
5. How do I submit music, beats or collaboration ideas?
If you have new music or creative ideas that align with the CWSIH lifestyle, we're all ears! Feel free to use the submission form on our Contact page. Please note that due to high volume, we may not be able to respond to every submission.
6. How do I contact support?
Email us anytime at contact@canwesmokeinhere.shop
Shipping
We ship worldwide from Los Angeles, California. All orders are processed within 7 business days. Shipping times and costs vary by location and will be calculated at checkout.
We offer free shipping worldwide for orders over 150$.
Estimated Delivery Times:
- USA & Canada: 2–14 business days
- Europe: 7–14 business days
- International: 10–21 business days
You'll get a confirmation email with tracking details when your order is shipped. Please verify your shipping information at checkout as we cannot be held responsible for delays or losses due to incorrect addresses.
Note: Processing times may be slightly longer during peak seasons or high-demand releases.
Questions? Contact us anytime at contact@canwesmokeinhere.shop